The Saz arrived in very good condition considering it had travelled from Turkey to the US and then from the US to the UK approximately 8,000 miles. It was well packaged and protected and there was no way anything was going to damage that unless something heavy fell on it (like a car). The service was A1, first class, friendly and efficient and Connie and I had some good communications. (lovely woman that Connie, big hug and a thank you to you). Thankfully for me I ordered the Saz and had it s...